Benefits
Features
Pricing
Screen Shots
CCS provides the most comprehensive set of features that you will ever require for a managing customer relationships. Some of the capabilities include:
Features
(move mouse over feature to see more detail)
CCS
Live Chat
Real-time chat
Canned message/ URL
Push HTML pages/ file
(popup blocker friendly)
Display image while chatting
Chat note on each session
Chat transcripts
Visitor is able to email chat transcript
Multiple chat sessions
"Party is typing" notification
Pre-Chat form
Queue system
Chat request notification
Sound notification on message receive
Spell Checker
COOL!
Site Monitoring
Real-time site monitoring
Proactive chat request
(popup blocker friendly)
Personal remark on visitor
Visitor information
Visitor trail map
Track visitor referal URL
Email signature support
Works in https / SSL pages
Multiple domains support
NO EXTRA COST!
Ignored list
Screen Saver
EXCLUSIVE!
Auto away / online
Administration / Customization
Status display on chat button
Customizable chat button
Customizable chat layout
Layout Toolbox (Status image gallery)
Customizable no operator action
Create up to 6 operator accounts
Up to
3
concurrent operators logins
NO EXTRA COST!
Multiple department support
Chat reporting system
Chat scripts logging / saving
CCS layout configure file backup / restore
Operator to operator
Operator to operator chat
Chat transfer between operators
Platform
Reliable operator side application
Pocket PC operator available
NEW & EXCLUSIVE!
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