To prompt the visitor that no operators are available with a default email form, select Show Default Email Form. To direct the visitor to a different web page, select Show Customized HTML Page.
![[ TOP ]](images/icon_menutop.gif){kind=icon}
| Layout Customization - No Operator Action (Admin Only) |
| NOTE: Only operators with administrator level of that specific CCS account have the right to access and change these values. |
You can choose what action to be taken, when a visitor clicks on the Chat Button on your site while the operators associated with that Chat Button are offline.Input Handle argument
To prompt the visitor that no operators are available with a default email form, select Show Default Email Form. To direct the visitor to a different web page, select Show Customized HTML Page.
Enter the email address to which you would like the emails to be sent or the URL that you would like to direct in the visitor to in the Input Parameter textbox.Restore Default Layout
In case you want to restore to our company default layout, click Restore Default Layout.Export / Import (on CCS Layout file)
Caution: All the values (except No Operator Action section) will be erase and then restore to default values.
As of V5.8, you can easily export / import your customized CCS layout setting to / form CCS Layout filePreview
Tips: It is good for administration or migration (from trial -> ultra) purpose.
To preview the modifications made before applying, click Preview.Apply
To apply all the changes, click Apply.